Air conditioning
The air conditioning system turns off automatically when the balcony door is opened.
Baby couch
Free of charge. Contact reception when you need a baby cot.
Bank cards
Mastercard, VISA accepted.
Car
Here is some information, if you will to travel by car: in general the road condition in Bulgaria is good. There are many new gas stations. According to the traffic law the maximum speed on a highway is 140 km/h, in localities is 50 km/h, on country roads is 90 km/h. The 0.5 ‰ - alcohol regulation is applied. Phone calls while driving are forbidden. Fastening seat belt is mandatory. Car hiring is available at the reception and through your guide.
Currency
The official currency in Bulgaria is the Bulgarian lev (BGN). Exchange offices or a bank can be found in the center of the resort.
Electricity
Alternating current, 220 V / 50Hz. Each room has an energy-saving system that is activated by inserting your card into the slot of the device located in the corridor.
Embassy
Deutsche Botschaft in Bulgarien - 1113 Sofia Frederic Joliot Curie Str., 25 Tel. Nr. 02 9634518 (Zentrale), 02/9634101(Konsularabteilung)
Österreichische Botschaft in Bulgarien - Sofia 02/9811721.
British Embassy - 9 Moskovska Str. Sofia 1000, tel: 02/ 933 9222
Посольство Русской Федерации в гор. София адрес: София, ул. "Ф. Ж. Кюри" № 23 тел: (02) 963-16-63
Österreichische Botschaft in Bulgarien - Sofia 02/9811721.
British Embassy - 9 Moskovska Str. Sofia 1000, tel: 02/ 933 9222
Посольство Русской Федерации в гор. София адрес: София, ул. "Ф. Ж. Кюри" № 23 тел: (02) 963-16-63
Emergency
Single EU emergency number 112
Police 166
Ambulance 150
Fire department 160
Roadside assistance 146
Police 166
Ambulance 150
Fire department 160
Roadside assistance 146
Hotelcredit
You can charge your consumption to internal credit at the hotel after telling the hotel or restaurant staff your room number. Authentication of legitimacy on your part is confirmed by signing a note with the services or products consumed.
Lost and found
Contact the reception if you have found / lost something.
Lounges
Sunbeds are available at both pools (free) and on the beach (fee).
Minibar
Refrigerator for personal use.
Official holidays
1. January New Year 's Eve
March 3. The Day of the Liberation of Bulgaria from Ottoman rule
(according to Orthodox calendar) Easter
May 1 Labor Day
May 6 St. George and Day of the Bulgarian Army
May 24, the Day of Bulgarian Writing
6. September Independence Day
November 1. The Day of the Bulgarian Awakeners
25.-26. December Christmas
March 3. The Day of the Liberation of Bulgaria from Ottoman rule
(according to Orthodox calendar) Easter
May 1 Labor Day
May 6 St. George and Day of the Bulgarian Army
May 24, the Day of Bulgarian Writing
6. September Independence Day
November 1. The Day of the Bulgarian Awakeners
25.-26. December Christmas
Pet
Not allowed.
Pharmacy
A pharmacy can be found in the center of the resort.
Phone country prefix
Germany 0049
USA 001
Great Britain 0044
Netherlands 0031
Russia 007
Ukraine 00380
Romania 0040
USA 001
Great Britain 0044
Netherlands 0031
Russia 007
Ukraine 00380
Romania 0040
Phones Estreya Palace & Estreya Residence
Reception Estreya Residence: 600
SPA Center: 602
To call a double room in Estreya Palace, select "8"+"the room number
To call a double room in Estreya Palace, select the room number directly
Example of room 204 in Estreya Palace: 8204
Example of room 204 in Estreya Residence: 204
To call an apartment in Estreya Palace:
01A - 8601 06A - 8606 11A - 8611 31A - 8631
02A - 8602 07A - 8607 12A - 8612 32A - 8632
03A - 8603 08A - 8608 21A - 8621
04A - 8604 09A - 8609 22A - 8622
To call an apartment in Estrea Residence:
11A - 611 31A - 631
12A - 612 32A - 632
13A - 613 33A - 633
21A - 621 41A - 641
22A - 622 42A - 642
23A - 623 43A - 643
51A - 651
52A - 652
53A - 653
For international calls, dial "0" first, then enter the desired country number, then the city code without the first zero.
SPA Center: 602
To call a double room in Estreya Palace, select "8"+"the room number
To call a double room in Estreya Palace, select the room number directly
Example of room 204 in Estreya Palace: 8204
Example of room 204 in Estreya Residence: 204
To call an apartment in Estreya Palace:
01A - 8601 06A - 8606 11A - 8611 31A - 8631
02A - 8602 07A - 8607 12A - 8612 32A - 8632
03A - 8603 08A - 8608 21A - 8621
04A - 8604 09A - 8609 22A - 8622
To call an apartment in Estrea Residence:
11A - 611 31A - 631
12A - 612 32A - 632
13A - 613 33A - 633
21A - 621 41A - 641
22A - 622 42A - 642
23A - 623 43A - 643
51A - 651
52A - 652
53A - 653
For international calls, dial "0" first, then enter the desired country number, then the city code without the first zero.
Room service
Room service is only available in case of emergency - eg illness.
Towels
Guests of Hotel Estreya Palace and Hotel Estreya Residence can get beach towels at the reception, towels and bathrobes for balneology are provided against a deposit.
Tresor
The safes in the "Estreya Palace" hotel are located at the reception.
The safes in the Estreya Residence Hotel are located in the rooms, and the keys can be borrowed from the hotel reception.
The safes in the Estreya Residence Hotel are located in the rooms, and the keys can be borrowed from the hotel reception.